Privacy Policy

At Sam City Express Inc, we understand the importance of protecting your personal information. This privacy policy outlines how we collect, use, and protect your information.

Information We Collect: We may collect personal information such as your name, address, email address, phone number. We may also collect information about your shipment, such as the weight and dimensions of your package, the destination address, and the content of the package.

How We Use Your Information: We use your personal information to process your shipment, communicate with you about your shipment, and to provide you with customer service. We may also use your information to improve our services and to send you marketing communications.

How We Protect Your Information: We take the security of your personal information seriously and take reasonable measures to protect it from unauthorized access, disclosure, or loss. We use encryption technology to protect your information and restrict access to your personal information to authorized employees only.

Your Choices: You have the right to opt-out of receiving marketing communications from us. You may also request access to or deletion of your personal information by contacting us.

Terms and Conditions: These terms and conditions govern your use of Sam City Express Inc. services. By using our services, you agree to these terms and conditions.

Confidentiality: We respect your confidentiality and will not disclose any information about your shipment or business without your consent, except as required by law or to facilitate the shipment.

Shipment Acceptance: We reserve the right to refuse any shipment that we deem unsafe, illegal, or in violation of our policies. We also reserve the right to inspect and open any shipment as required by law.

Shipment Delivery: We will make every effort to deliver your shipment according to our published delivery times. However, we do not guarantee delivery times, and we are not liable for any delays or damages arising from events beyond our control, such as natural disasters, labor strikes, or government actions.

Payment: You agree to pay all fees and charges associated with your shipment. Payment is due upon acceptance of the shipment. We may withhold delivery of your shipment until payment is received in full.

Changes to This Privacy Policy: We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us: If you have any questions or concerns about this privacy policy, please contact us at admin@samcityexpressinc.com

Consent for SMS Communication: Information obtained as part of the SMS consent process will not be shared with third parties.  

  • Types of SMS Communications 

  • If you have consented to receive text messages from Sam City Express Inc, you may receive text messages related to [customer must provide example of messages being sent] 

    Below are examples: 

  • Customers and Guests: Updates regarding your orders, deliveries, or other relevant information. 

  • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates. 

*Standard Messaging Disclosures 

  • Message and data rates may apply. 

  • You can opt-out at any time by texting "STOP." 

  • For assistance, text "HELP" or visit our www.samcityexpressinc.com

    • Also add, ‘Messaging frequency may vary’